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Tell us what’s going on.

You don’t need to know what the problem is called. Tell us what you’re seeing and we’ll take it from there.

Message

What do you need help with?

In your own words: what isn’t working or what you would like to achieve. No technical terms needed.

Hard to explain? Show us.

You can attach a photo of the error or the device, or a PDF, to the email that opens when you send the form.

How can we reach you?

An email address, a phone number, or both.

Your email app will open with the message to us already written. Once you send it, we’ll get back to you about the details.

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Directly

Something stopped and work can’t go on?

Call us. If we don’t pick up, send an urgent request and we’ll call you back.

+359 898 751 903Urgent request

Planning a project?

Cameras, network, a website or automation? Answer a few questions in CAD Start and we’ll know the basics before we first talk.

Open CAD Start

What happens next

  1. We receive your request. Once you send it by email, it comes straight to us with everything you filled in.
  2. We look through it. We read your answers and photos so we don’t ask you the same thing twice.
  3. We get in touch. By phone or email, whichever you prefer.
  4. We agree what’s needed. Sometimes with a few questions, sometimes with a site visit.
  5. We get started. Once we’re both clear on exactly what will be done.