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Site view. Business View keeps to the essentials in plain words; Technology View adds the technical detail.Business ViewBusinessJust what you needTechnology ViewTechnologyThe full picture

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Site view. Business View keeps to the essentials in plain words; Technology View adds the technical detail.Business ViewBusinessJust what you needTechnology ViewTechnologyThe full picture

CAD Start

A few short questions, different for every service. Your answers reach us before the first conversation, so we can get straight to the point.

Something stopped working?

The urgent request is just three questions and a phone number.

If it’s urgent, the fastest way is by phone: +359 898 751 903

Urgent request

We work Monday–Saturday, 09:00–22:00, with no 24/7 service. We call you once we see your request during working hours.

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What can we help with?

Pick one. If you are not sure, choose “I’m not sure”.

Video surveillanceCameras for a shop, venue, office or warehouse.Network & Wi‑FiNew premises, weak signal, a slow or dropping connection.WebsiteA new site, a redesign or a landing page.IT supportSomething isn’t working, or you want someone to look after your IT regularly.AutomationRepetitive work you’d like to stop doing by hand.I’m not sureTell us what’s going on and we’ll help you work out what you need.

Please answer this question to continue.

The premises

What kind of place is it?

ShopRestaurant or caféOfficeWarehouseOther

Roughly how big is it?

Up to 100 m²100–300 m²300–1,000 m²Over 1,000 m²Not sure

What the cameras should see

Which areas do you want to cover?

EntrancesCash desksStockroomOutsideParkingThe whole place

What matters to you?

Some features, such as face recognition, come with GDPR requirements. We’ll tell you what’s allowed in your case.

Night visionFace recognitionNumber plate recognitionRound-the-clock recordingViewing from my phoneMotion alerts

What you have now

Do you have cameras at the moment?

YesNoNot sure

How would you prefer them connected?

Wired cameras are more reliable. Wireless ones are easier to install. If you’re not sure, we’ll decide on site.

WiredWi‑FiNot sure

The premises

We don’t sell internet. We work with the connection from your provider and build the network on your premises.

What kind of business?

ShopRestaurant or caféOfficeWarehouseOther

Roughly how big are the premises?

Up to 100 m²100–300 m²300–1,000 m²Over 1,000 m²Not sure

Are the premises new?

New premisesWe already work there

People and devices

How many people use the network?

1–56–1516–50Over 50Not sure

And roughly how many devices?

Computers, phones, printers, cameras, tills.

Up to 1010–3030–100Over 100Not sure

Cabling, Wi‑Fi or both?

WiredWi‑FiBothNot sure

What’s not working well

What problems are you having at the moment?

Weak signal in placesSlow connectionDrop-outsNo separate guest Wi‑FiNo problems, it’s a new location

What do you have at the moment? (optional)

For example: the provider’s router and one extender upstairs.

What kind of site

What kind of website do you need?

Business websiteCorporate websiteLanding pageOnline shopPortfolioNot sure

What should the site do?

Introduce the businessBring in enquiriesSell onlineExplain the servicesBuild trust

What you already have

Which of these do you already have?

LogoBrand coloursTextImagesDomainA current website

Current website address (if you have one)

What style do you like?

MinimalCorporateModernPremiumTechnicalNot sure

Sites you like

Websites you like (optional)

Up to three addresses. They don’t have to be from your industry. Tell us later what you like about them.

Address 1Address 2Address 3

What isn’t working

What isn’t working?

ComputerInternetEmailPrinterSoftwareSeveral computersThe whole officeNot sure

How many devices are affected?

12–56–20Over 20Not sure

How urgent it is

When did it start?

TodayThis weekLonger agoNothing’s broken, I want ongoing support

Is it stopping people from working?

Yes, it’s urgentNo, it can wait

One-off help or ongoing support?

One-offOngoingNot sure

The task

Which task takes up the most time? *

For example: every morning we copy invoice data into a spreadsheet.

What do you use for it now?

EmailSpreadsheets (Excel, Google Sheets)CRMAccounting softwareOnline shopOther

How often does it happen?

Many times a dayEvery dayEvery weekNot sure

What’s going on

Tell us in your own words *

What isn’t working or what you want to achieve. You don’t need the technical terms.

What kind of business?

ShopRestaurant or caféOfficeWarehouseOther

What stopped

What stopped working? *

ComputersInternet or networkEmailPrinterCamerasWebsiteOther

Who is affected?

One personSeveral peopleThe whole office

Anything we should know? (optional)

About you

Name *

Company (optional)

PhonePhone number we can call *

Town or city (optional)

Leave an email address, a phone number or both, whichever suits you.

Please call me

When suits you?

TodayTomorrowAnother day or time

Preferred day and time

We’ll try to call at that time. If we can’t make it, we’ll let you know.

I’d like a site visit

We will agree a day and time with you.

Hard to explain? Show us.

You can attach a photo of the error or the device, or a PDF, to the email that opens when you send the form.

Your request

We only use your details to reply to your request. See our Privacy Policy.

The form isn’t connected to a mailbox, so nothing was sent.

What happens next?

We receive your request

Once you send it by email, it comes straight to us with everything you filled in.
We look through it

We read your answers and photos so we don’t ask you the same thing twice.
We get in touch

By phone or email, whichever you prefer.
We agree what’s needed

Sometimes with a few questions, sometimes with a site visit.
We get started

Once we’re both clear on exactly what will be done.

Leave this field empty

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IT, websites, cameras and networks for business. From one team.

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Services

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Hardware & Systems
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Contact

Emaildani@cadservice.net
Phone+359 898 751 903
Registered officeSofia, Bulgaria
Working hoursMonday–Saturday: 09:00–22:00. Sunday: closed.

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BG, Български
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EN, English

Hi. Tell me what’s going on and I’ll help you work out the next step.

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Your request

What happens next?

We receive your request

We look through it

We get in touch

We agree what’s needed

We get started